I found this interesting post today:

If one were to ask any given selection of police departments across the country what they are doing to stay in touch with their citizens, he would receive a mixture of responses but my guess would be that a few or more of them would be that they don’t stay in touch. When asked why, they would provide more mixed responses such as: “why should we?”, “we can’t fund the required technology”, “we don’t have the time”, etc.From Christa Miller’s site, Cops 2.0, Apr 2009
Attributed to Brandon Perkins, Chief, Tyrone, GA Police Department

If you have time, you might want to read the entire article. There are some interesting things happening that will let PIOs reach out to their communities.